They actually lost my site and couldn't recover it.
Never had a problem with them.
We used the WordPress hosting solution with Bluehost and built our site with their Bluehost Web Builder template. Long story short, we constantly had to find work around to get things to work how we wanted and things on our site would break when the template was updated. Also, it was frustrating that their support team only was able to help us about 30% of the time with our issues. We left Bluehost and now use Duda and love it.
The service is OK. Sometimes sites appear to load slowly. Support is OK. But they are inexpensive.
I used BH for my site and client sites for several years. While they give you a lot with their hosting plans, they don't give you what matters most. Their servers are slow and the service is bad. Go with SiteGround. I went with them in 2018, have never looked back, and will never use or recommend anyone else.
I was a customer for several years, and the hosting is pretty accessibly and reasonably priced. However, it is the Walmart option, and the support services are obviously geared towards the masses rather than the individual.
Affordable Excellence in Hosting Services with the best add-ons included in service packages.
I don't love blue host there are much better hosting for better price.
Excellent customer support.
I've used them as my primary domain registration site for 20 years, and I like the fact you can usually talk to a real person for support. I've got a few sites still hosted with them, but I'm starting to move over to Namecheap primarily because it costs so much for domain privacy -- something Namecheap provides for free.