How do you show gratitude to your customers and communities?

With Thanksgiving right around the corner, it's time to show some love to the people who keep our businesses going—our customers. How do you thank your customers now or throughout the year? 

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Answers (1-10)

Handwritten Thank You. I also email 5 clients everyday and ask how they are. No sales pitch. 

Not cookie cutter.  They feel like a special customer . Client retention is easier than new sales. A lesson I learned selling insurance!  We still have many of the same clients I started with 17 years ago when it was only me. 

Clients are best advertisement if treated well. People are getting tire if bots and funnels. Personal attention is my number one priority. 

This Black Friday, I am offering a complimentary meditation walk at our local Audubon Bird Sanctuary.  I feel this is a great way to teach ourselves that being in nature is so much more important then at the Mall shopping for things we don’t need.  I’m hoping to make this a yearly event.  
~ Cynthia 

Honestly i am really struggling with that this year.  i thought for sure this year would be better than last but it's not.  Part of the problem is long term employees were arrested for embezzling this year and between the financial hurt and the emotional betrayal, it has been hard to go on.  i've struggled with finding good replacement employees in this climate and no-one has anything left to give as everyone else seems to be struggling also.  On the plus side, i do provide services that are severely needed in today's environment and despite the employee dramas so far the clients do not seem to have noticed or if they are, they haven't complained.  While my health has taken a hit from the stress, i am still able to get up each day and meet needs with high skills so i guess i will just put one foot in front of the other and continue to do my job until i get a sign from the being upstairs that i shouldn't.  i realize the above does not sound very grateful but i am and i know i am lucky compared to so many!

I love everyone’s ideas. I’d like to do something especially for the holidays but throughout the year we send the special Welcome Packets with a journal, pen, chocolate and inspirational trinket plus a handmade card. On their birthdays, we reach out and tell them Happy Birthday but I want to add to that this coming year. People like to be remembered and recognized. 

Customer appreciation is important for many reasons. First and foremost, it can help make customers happy. And a happy customer may be more likely to not only come back but to also spread the word about your company. ... Real appreciation stems from a feeling that we truly care for our customers

We subscribe to a service where I create custom cards, including my handwriting and they mail them out. It's the ease of email, with my handwriting, and the recipient receives an actual card in the mail, sometimes with a gift, when it's appropriate. Connect with me privately if you'd like to know more.

I try to, I think it's important. I'm an educational consultant, so I send my clients new children's books or parenting books to consider or a great website they might not know about or great toys that would be helpful for some area of development. I send them ideas of things happening in NYC to take their kids to (life-sized origami exhibit downtown, or the Bronx Zoo lighting that just re-opened) For the schools that I place kids at, I always send a small gift of gratitude. I did not do it last year because everyone was working from home, but I will do it again this year!

No matter the location each of us are currently residing we as a community face daily issues and struggles in which we find ourselves be it personal or professional.  Gratitude is what I strive to return each day to customers, co-workers, community by offering donations, kindness, serving my community in various forms or just extending a smile to a passing stranger.  Each of us have a story, not always easy to understand or know the current situation one person is facing that day.   With the holiday season approaching my we each remember to choose kindness to one another. Blessings to each of you this holiday season!